Jeremy Guttman

High Performance Referral Management vs EHRs

By Jeremy Guttman – A common misconception is that an electronic health record (EHR) can close referral loops and provide high-performance referral management for primary care practices. However, not long after EHRs were implemented, users quickly realized that EHRs alone are not able to establish a pipeline that allows data to flow between PCPs and specialists from different organizations.

Why DSM is a Failure for Referral Management

By Jeremy Guttman – Contrary to what some EHR proponents believe, DSM by itself is an unpopular and ineffective solution when it comes to true interoperability, care coordination and referral management. It has almost no practical benefit for referral management beyond what primary care practices use it for right now: getting credit for Meaningful Use stage 2.