Claims

The Metrics Behind Healthcare’s Denial Crisis

By Dalton Han – The Economic of Denials Claims Reimbursement Friction – The easiest way to misunderstand health insurance denials is to count them once and move on. For years, healthcare organizations have treated denials as an administrative metric, a back-office measure reviewed by revenue cycle teams and reported through operational dashboards.


Why Clean Claims Still Fail: The Operational Gaps Technology Alone Can’t Close

By Hasnain Ali – Healthcare organizations have made significant investments in digital infrastructure, electronic health records, automated claim scrubbing tools, and analytics platforms designed to improve financial performance. Yet despite these advancements, denial rates, delayed reimbursements, and avoidable rework remain common across both independent practices and large health systems.



The VA Interoperability Paradox

By Mike Esworthy – Healthcare providers serving veterans face a growing paradox: While the VA has made tremendous strides in sharing health data through its interoperability initiatives, the financial and administrative challenges of VA claims processing remain largely unresolved.