IT is Successfully Improving the Triple Aim Related to Improving the Health Experience

HIMSS logoAt the HIMSS Annual Conference and Exhibition in Chicago, HIMSS released the results of the 26th Annual HIMSS Leadership Survey. The survey of more than 300 participants, examined key trending issues impacting the business of healthcare including patient considerations, security concerns, insurance models and policy mandates. This survey revealed that 72 percent of respondents report that consumer and patient considerations, such as patient engagement, satisfaction and quality of care will have a major impact on their organization’s strategic efforts over the next two years.

The strategic value of information technology (IT) continues to be top of mind with healthcare leaders as 81 percent of respondents indicated IT is considered a highly strategic tool at their organizations and 76 percent noted that their IT plan fully supports their overall business plan. Participants also answered questions related to how IT was being used to facilitate the goals of the Triple Aim – a framework developed by the Institute for Healthcare Improvement that describes an approach to optimizing health system performance. While more than two-thirds of respondents (68 percent) indicated an improvement within the patient health experience, more than half also felt that IT was reducing the cost of healthcare (53 percent) and improving population health (51 percent).

“This year’s survey showed that more than one-third of participants report that their organization was able to demonstrate improvement in all three areas covered in the Triple Aim as a result of their IT use,” said John H. Daniels, vice president, strategic relations for HIMSS. “These numbers are critical as they prove the continued progress healthcare is making as IT integrates with value-based care strategies and the growing influence of the patient in health encounters. It will be important for providers to capitalize on this momentum to ensure improved patient satisfaction as the sector begins the transition from Stage 2 to Stage 3 of Meaningful Use.”

The Leadership Survey also indicated that IT is supported from the top down– 79 percent of respondents indicated their organization’s executive team is highly supportive of IT and 72 percent of respondents indicated their organization’s Board of Directors was also on board with IT growth within their organizations.

Additional key findings include:

IT is a critical tool for improving care coordination within healthcare organizations – 74 percent of respondents indicated that IT is considered a critical tool for improving care coordination.

Enhanced engagement through patient portals – This year’s survey found that 87 percent of respondents stated that their organization provided a patient portal through which patients can access information.

IT budgets and staffing will increase – Almost two-thirds of respondents indicated that their organization would increase their IT operating budget in the next year. In addition, 49 percent indicated that their organization expected to increase the number of IT staff at their organization in the same time frame.

The Survey reflects the responses of 330 individuals. Data was collected between January 9, 2015 and February 24, 2015. To download the complete HIMSS report and the corresponding infographic, please visit: http://www.himss.org/2015-leadership-survey

About HIMSS

HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology.

HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 600 corporations and 250 not-for-profit partner organizations, that share this cause. HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.