First Annual ViVE Conference: Reactions and Takeaways

The 1st Annual ViVE Conference in Miami was March 6-9

#ViVE2022 merged the leadership of CHIME and the digital marketplace of HLTH to create a technology event focused on the business of transformation in healthcare

So what were the reactions? What were the takeaways? Will the sponsors and participants return next year? Here is what they told us.

Vanessa Sierra, VP of Marketing, eVisit
Twitter: @eVisit

Our key takeaway from ViVE 2022 is that panic buying in 2020 has been replaced by data-driven telehealth strategy in 2022. Virtual care companies that have collaborated with healthcare organizations (HCOs) on COVID can now make data-driven decisions that ultimately save lives. It’s encouraging to know that after only two years, HCOs have acquired an abundance of information on patient interactions including usage, patient wait times, virtual visit traffic, duration, and drop-off rate. This information prompts proactive changes that can improve the patient consumer experience and reduce costs. We’re encouraged that the industry is realizing the importance of a virtual-first care strategy that can be optimized, benefiting providers and patients alike.

James Aita, Director of Strategy and Business Development, Medicomp Systems
Twitter: @MedicompSys

The atmosphere at ViVE was full of energy, hope, and great enthusiasm for the idea that working collaboratively, healthcare’s big problems can be fixed. There was definitely a feeling that all of us – including providers, vendors, and the investment community – are in this together, and collectively we can innovate to figure out healthcare’s complex challenges. The presentations featured big ideas for change and thoughtful conversations about where the industry is going. And, the conference organizers did an excellent job creating spaces for informal networking, making the experience beneficial to both attendees and exhibitors, providing high-quality food and drink, and offering exciting entertainment (Wyclef!)

Ashish V. Shah, CEO, Dina
Twitter: @dinacare_inc

The momentum from the investment community to fund and scale businesses that promote health equity and address social disparities is a great sign, given the renewed focus on these issues from CMS. There is strong demand to invest in technology businesses that serve as coordinators and aggregators of ‘unbundled’ services (nutrition, physician visits, home care, mobile testing, etc.) that are integral to the success of innovative care-at-home delivery models. New business models continue to demonstrate success selling to non-traditional customers, such as employers, academia, and direct-to-consumer applications.

Patty Hayward, Vice President of Industry Strategy for Healthcare and Life Sciences, Talkdesk
Twitter: @Talkdesk

Providers attending ViVE were interested in tangible ways to create better patient experiences. Consumerism is being widely acknowledged as a major driving factor in healthcare. In order to succeed in the market today, providers must deliver a great consumer journey, and they are being compared not only to their healthcare peers but also to the consumer experiences delivered by other vertical industries. Conversations about the technology, platforms, processes, and strategies that can positively impact patient experience were pervasive. It was great to see more practical solutioning and success stories being shared in the program content as well as in our direct interactions with providers.

Mikayla McGrath, Partnerships Executive, Force Therapeutics
Twitter: @FORCETherEx

ViVE showed how all healthcare stakeholders can work together to tackle and solve the largest issues in our industry. As COVID-19 and consumerism are accelerating the shift to value-based care, payers must focus on incentivizing physician specialists to change. To be successful, health systems need payers to provide financial incentives, and data must be presented in an actionable and digestible manner. With our new focus on digitization, digital health vendors, policy creators, and health systems alike must continue to keep equity at top of mind. Ensuring all cultures, incomes, races, and sexual orientations receive equal access to quality care requires data transparency and the elimination of data silos. Interoperability is also critical. As digital solutions flood the market, the data they provide needs to be actionable for clinicians, and accessible from a single location. The sharing of health data can then lead to advances in AI to better inform the patient experience and enable personalized care plans.

Danielle Grasso, Senior Project Manager of Patient Experience, Force Therapeutics
Twitter: @FORCETherEx

The energy at ViVE was contagious as executives, health systems, large companies, and small start-ups came together to drive innovation. As an industry, we’re facing three primary challenges as we adopt new technology — interoperability, health equity, and the personalization of care. To successfully drive care redesign and scale healthcare delivery and provider workflows, data must live in the same ecosystem. As we build new platforms and expand our use of AI and machine learning, we must address potential bias that may unintentionally emphasize disparities. Every patient is a person with individual life experiences. As we succeed with interoperability, we must use this data to inform personalization in healthcare so we can deliver the best care possible.

John Sittser, Director of Analytics & Business Intelligence, Motient
Twitter: @Motient_io

There was a lot of energy around laying the groundwork for cross-platform data sharing, which opens up the healthcare app ecosystem for more innovation and more seamless integration, both for the patient and for the providers and payors.

Jesse Thomas, Chief Product Owner, Motient
Twitter: @Motient_io

It was great to be at ViVE in person and hear about the numerous efforts being made to improve patient outcomes and modernize the delivery of healthcare.

Colin Banas, MD, MHA, Chief Medical Officer, DrFirst
Twitter: @DrFirst

This first ViVE event was very impactful, with exceptional opportunities to connect with health IT decision-makers, thought leaders, and industry innovators. Everyone seemed to relish meeting face-to-face after a rough couple of years. I know I did! People were eager to talk about how health IT can support value-based care initiatives to reduce readmissions. These were great discussions to be a part of, especially as we announced at ViVE our new solution that creates panels of high-risk patients to identify those who may need early intervention to stay on track with their medication therapy and avoid hospital readmission. Another hot topic was how health IT can help with staff burnout and retention. We appreciated talking to attendees about our AI-powered medication history and how we can help them migrate complete and clean clinical data.

Gina Kim, Chief Product Officer, Cohere Health
Twitter: @CohereHealth

In the wake of the pandemic, the industry has continued to focus on accelerating the adoption of innovative technology to address a variety of needs, including health equity and access to healthcare for all populations. With the boom in telehealth, remote care management, and digital health point solutions, there is a strong demand for data and analytics-driven approaches that can ensure that patients are actually accessing high-value care and do not become confused by an increasingly fragmented provider landscape. Providers and payers need to increasingly work together to ensure that clinical and financial decisions are made in a collaborative way at the point of care, requiring investments in interoperability as well as automation that can address frustrating delays, reimbursement barriers, and unwarranted variation in care.

Ken Reiher, MBA, Vice President Operations, ComplyAssistant
Twitter: @ComplyAssistant

Throughout my career, I have attended several healthcare conferences but, ViVE was a little different. Since the majority of attendees have not attended a conference since 2019/2020, ViVE approached their event with a much lighter twist. If ViVE’s goals were to have a conference that allowed for great subject matter, presenters, and venue, while allowing the attendees to have fun, it was a success. As far as a professional takeaway, there were several outstanding cybersecurity forums, which, in my opinion, is the most important topic of any technical conference in 2022. I look forward to representing ComplyAssistant at ViVE in 2023.”

Tom Liddell, CEO, Harmony HealthcareIT
Twitter: @HarmonyHIT

ViVE was a great opportunity to reconnect with others in the industry. My biggest takeaway was the reiterated importance of working together to improve interoperability, with an increased emphasis to deliver on Cures Act requirements while removing data silos and keeping patients at the center of care. In the short term, this will enhance process efficiency and bolster security measures, while in the long term, this will provide greater value for the care continuum and improve the patient experience. It’s a win-win for us all.

Dave Delellis, GM, Healthcare, ibex
Twitter: @ibexWaveZero

ViVE 2022 was outstanding! It brought together many of the industry’s thought leaders to discuss the challenges and opportunities in healthcare. Four big topics stood out — interoperability, value-based care, health equity, and Aging@home. Many of the vendors at ViVE play in the space between payers and providers and are leveraging data to drive better clinical decisions and health outcomes. One key takeaway was that healthcare companies are turning to omnichannel outreach to help improve health access and outcomes, especially in diverse and underserved communities.

Lauren Kneiser, DrPH, MPH, Senior Director, Audacious Inquiry
Twitter: @A_INQ

Greater Alignment Among Public Health, Health Care and Emergency Management is Overdue in 2022
Relationships across the healthcare ecosystem were a high priority at ViVe’22. Look for cross-disciplinary collaborations spurred and incentivized by the COVID-19 experience to expand through 2022 and beyond. This includes greater alignment across public health and emergency management. As health care systems grapple with the short- and long-term effects of the pandemic, an honest assessment of pre-pandemic gaps in surge capacity, HAI programs, staffing and supply shortages, and health information interoperability will inform the hospitals of the future.

There was also a growing recognition at ViVE that ‘building resilience’ is not the responsibility of a single hospital emergency manager but the collective responsibility of the entirety of the health care system. Ongoing efforts will be augmented by increased adoption of health information technology and interoperability standards across sectors, as well as the growing application of tools like artificial intelligence (AI) and machine learning (ML) in healthcare.

Disasters and public health emergencies like the pandemic, hurricanes, and fires exposed the weaknesses in health care every day. And building resilience in day-to-day healthcare touches every single company that attended Vive. One panel session shared how data could inform better emergency response and touched on the need for a larger response infrastructure. The healthcare industry still has a very long way to go with regards to public-private sector partnerships and a cultural shift that recognizes that ‘disaster care’ is health care – but my collaboration conversations at ViVe were certainly a good start.

Michael Clark, Chief Executive Officer, DeliverHealth
Twitter: @deliverhs

The inaugural ViVE event showcased the importance of having the right technology platform to solve meaningful problems that hospitals and health systems experience daily, such as provider burnout – and understanding that the answer is not always ‘more technology.’ It was great to hear the perspectives of other health IT vendors, thought leaders and stakeholders, and to take part in conversations focusing on solving the complexities in healthcare. Notably, the ViVE 2022 event coincided with the launch of the DeliverHealth Platform, which brings together EHR Realization, Documentation, Coding & Revenue Integrity, Digital Health, and Security & Risk Management to clear the way for essential, resilient connections among providers, clinicians and patients. We look forward to seeing how healthcare has progressed at the 2023 event. Until then, we will continue partnering with our customers to ensure they have access to the tools they need to further combat providers’ technology burnout and ensure proactive, continuous care for patients as the healthcare industry further embraces a value-based model.