By Scott Corbitt – Customer feedback is a critical piece of any commercial relationship, and its impact in health IT can be particularly valuable – but timing is everything. The post Leveraging Customer Feedback to Drive Successful HIT Partnerships appeared first on Health Data Answers.
By Heather Grover – The figures painting the picture of the nation’s patient medical debt crisis are astounding. Consumers are struggling to pay for care and that makes the media headlines, understandably so. The post More Customer Empowerment and Engagement Would Help Improve the Medical Debt Crisis appeared first on RCM Answers.
At HIMSS17 in Orlando, Patient Engagement was a topic of keen interest, for a number of reasons. I sat down with Dr. Robert Dudzinski, Executive Vice President, Healthcare Practice for West Corporation. Dr. Dudzinski shares his insights on the intersection of patient engagement and value-based care. The post Patient Engagement – Transcending the “Customer” Experience […]
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