The story last month was sadly familiar, but the prognosis was critical. A cryptic ransomware attack shuts down businesses and healthcare providers around the world, including Britain’s National Health Service. While technically a cyber-attack, it brought to mind a significant central challenge health IT leaders must proactively address: Preparing for and responding to IT system failure in an increasingly complex, vulnerable and clearly unpredictable cloud-connected world. While security may be top of mind, a comprehensive business continuity plan, including an…