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After The Patient Leaves: Best Practices in Collections

April 25, 2018 @ 1:00 pm - 2:00 pm

Point-of-service collections should be an organization’s focus, but certain factors can cause this critical strategy to fail.

When you treat patients outside the office setting, your organization is most vulnerable to bad debt. For some, this represents only a minority of patients; for others, it’s every patient. Regardless of where your organization falls on the vulnerability spectrum, post-service collections must be a priority.

In this webinar, Elizabeth Woodcock, MBA, FACMPE, CPC, will discuss actions to help drive collections after the encounter, including:

  • Sustaining the optimal collections cycle
  • Implementing a coverage sweep
  • Creating best practice management reports
  • Optimizing payment plans
  • Executing effective financial agreements
  • Migrating to online bill payment

Learn valuable tips and strategies that can help you increase critical post-service payments!




Participants can earn 1 AAPC CEU* credit by attending the webinar.

Their Presenter:
Elizabeth Woodcock, MBA, FACMPE, CPC | Nationally Recognized Practice Operations & Revenue Cycle Management Expert
Elizabeth Woodcock is a professional speaker, trainer and author specializing in medical practice management. Elizabeth has focused on medical practice operations for more than 25 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 200,000 physicians and managers. In addition to her popular email newsletters, she has authored 16 best-selling practice management books, and published dozens of articles in national healthcare management journals.

Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts degree from Duke University, Elizabeth completed a Master of Business Administration in healthcare management from The Wharton School of Business of the University of Pennsylvania. A mother of three children, she is an avid scuba diver, and a Crossfit enthusiast.